Higher Education Policies and Procedures

Admissions and Enrolment

Admissions
Policy  |  Procedure

Engaging, Managing and Monitoring the Performance of Education Agents
Policy  |  Procedure

Credit Transfer and Articulation
Policy  |  Procedure

Marketing and Advertising Materials 
Policy  |  Procedure

Teaching and Learning

Academic Appeals
Policy  |  Procedure

Academic Integrity
Policy  |  Procedure

Academic Progress
Policy  |  Procedure

Assessment Policy and Procedures
Policy  |  Procedure

Completion within Expected Duration
Policy  |  Procedure

Conferral of Academic Qualifications
Policy  |  Procedure

Conferral of Academic Titles

Policy  |  Procedure

Course and Unit Development Approval and Review

Policy  |  Procedure

English Language Support
Policy

Free Intellectual Enquiry in Learning and Teaching
Policy

Moderation of Assessment
Policy  |  Procedure

Student Consultation
Policy  |  Procedure

Time limit for the Completion of an Academic Award
Policy 

Unit Credit Points
Policy 

Unit Coding Policy 
Policy

Work Integrated Learning
Policy  | Procedure

Learning and Teaching Resources
Policy  | Procedure

Student Services and Administration

Deferring Suspending or Cancelling a Student’s Enrolment
Policy  |  Procedure

Special Consideration
Policy  |  Procedure

Student Feedback
Policy  |  Procedure

Student Grievances and Appeals 
Policy  |  Procedure

Complaint Form

Student Support and Services
Policy  |  Procedure

Student Code of Conduct
Policy  |  Procedure

Transfer Between Registered Providers
Policy  |  Procedure

Younger Student
Policy  |  Procedure

Record Management
Policy  |  Procedure

Health and Safety

Anti-Bullying & Harassment
Policy  |  Procedure

Anti-Discrimination
Policy  |  Procedure

Diversity and Equity
Policy | Procedure

Critical Incident
Policy  |  Procedure

Child Safety
Policy  |  Procedure

Child Safety Risk Management
Policy  |  Procedure

Occupational Health and Safety
Policy

Sexual Assault and Sexual Harassment
Policy  |  Procedure

Facilities and IT

Use of Information Technology Facilities and Services Policy (Students)
Policy  |  Procedure

Use of Information Technology Facilities and Services Policy (Staff)
Policy  |  Procedure

Social Media (Students)
Policy  |  Procedure

Social Media (Staff)
Policy  |  Procedure

Finance and Governance

Business Continuity Management

Policy

Changes to Registered Provider

Policy

Terms and Conditions (International Students)
Policy 

Terms and Conditions (Domestic Students)
Policy 

International Student Fee Refund Policy
Policy  |  Procedure

Application for Refund form

Domestic Student Fee Refund and Remission Policy

Policy  |  Procedure

Registering course on CRICOS
Policy  |  Procedure

Policy Development and Review
Policy

Procedure Development and Review

Policy

Benchmarking Policy

Policy

Benchmarking Procedure

Policy

Compliance 

Policy | Procedure

Course Discontinuation, Termination and Teach out Policy

Policy | Procedure

Academic Professional Development Policy and Procedure

Policy | Procedure

Equivalence of Professional Experience and Academic Qualifications Policy and Procedure

Policy & Procedure

Human Resources Policy and Procedure (Manual)

Policy | Mannual

Professional Staff Professional Development Policy and Procedure

Policy | Procedure

Privacy Policy
Policy  |  Procedure

Staff Code of Conduct
Policy  |  Procedure